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Buying an AI agent is the easy part
In Front's research, 47% of leaders say their agents already handle customer interactions without a human, at least sometimes. Of those, 79% have had a complaint caused by the agent's own work.
Running Agents in Customer Work is a webinar series for the support, success, and ops leaders making the calls. Two live sessions left, both at 10 a.m. PT: Oct. 27, who's accountable when your agent gets it wrong, and Nov. 3, what your agent's resolution rate doesn't tell you.
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