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Webinar Series: Running Agents in Customer Work
Every AI vendor reports a resolution rate. No two calculate it the same way, and none of them tell you whether the replies were actually good.
Running Agents in Customer Work is four 30-minute sessions for the leaders who have to make agentic AI work in support, success, and ops. Session 4 gets into how to score quality at volume without reading every transcript, and the questions to ask a vendor about what their resolution math leaves out.
Four Tuesdays, Oct. 13 through Nov. 3, 10 a.m. PT. Register today, one sign-up covers all four.
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Panic is a financial news strategy. Clarity is ours.
Markets move. Headlines catastrophise. But somewhere inside the noise is the story that matters — the opportunity, not the fear.
The Daily Upside was built by Wall Street insiders to find it — global business and finance, reported without the alarm.
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